Patrick
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Recent activity by Patrick-
ANNOUNCEMENT : VPN Outage
We are aware that our VPN is currently experiencing connectivity issues resulting in an outage for some users. We are working with our VPN Provider support to resolve this issue. We apologize for...
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Webex Audio Troubleshooting
If you are having audio issues in a meeting, we have some tips to help you resolve your issue. Webex Audio Troubleshooting Note: This article does not apply to the Webex Personal Conferencing se...
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Troubleshooting Webex Meetings
Make sure you are using a supported Operating System and Browser, see: Webex Meetings Suite System RequirementsTo check on the status of Webex services, see: status.webex.com Start or Join Issues S...
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How to get a login verification code
With Login Verification enabled, you will need both your password and a verification code sent to your phone to log in to your Snapchat account on an unverified device. Depending on how you chose t...
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Login and New Account Troubleshooting
If you have not already, please check the Google Play Store or App Store for any available updates. Please Note: If you're using Android 4.3 or iOS 9, or anything lower, update your device's operat...
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Requesting a new laptop
Our policy states that employees are allowed to get a new laptop every 3 years. You can also request a new laptop if your computer got damaged or lost. Follow the steps below to acquire a new lap...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...